The following examples demonstrate how to properly use wildcards in the whitelist: When you’ve finished, be sure to click the blue Update Scoring Options button to save your changes.įor more information on the various tests, click here to open the Documentation on Spam Scores.When you add addresses to the whitelist, use * as a wildcard to represent multiple characters and ? to represent a single-character wildcard. To update a score, select a new score from the drop-down menu list of scores, and enter a value that contains up to 3 decimal places. For example, you can disable tests that mark bankruptcy emails as spam for a user who is a bankruptcy lawyer. Conversely, you can disable or reduce the score of a test that falsely marks messages as spam. You can increase the score of a test that incorrectly allows spam messages to pass through. Use this interface to modify the individual test scores that Apache SpamAssassin uses to mark a message as spam. Calculated Spam Score SettingsĪpache SpamAssassin uses hundreds of tests, and you can assign scores to individual tests to configure Apache SpamAssassin for your server. You can also use the “*” and “?” wildcard characters for more flexibility. Specify the email addresses to tag as spam. Here, you would specify the email addresses that the system should not tag as spam. To do this, just click the blue link, Add A New whitelist_from Item. Configuring Whitelist SettingsĬlicking Edit Spam Whitelist Settings will open the Whitelist utility where you can add a new whitelist from items. This can happen if you have automation that relies on email message delivery for triggering. Or if you have users who must ensure that any message sent from any account at a specific domain must be delivered to the inbox. This is super useful if you find that you subscribe to a newsletter that is frequently flagged as spam, even if you’ve tried to train the Spam Filter not to mark it as spam. This means any email sent to your domain from that email address or domain, depending on your setup will bypass the spam filter and be delivered to the inbox. The whitelist function allows you to whitelist either a specific email address or all mail from a specific domain name. There are 3 additional options that can be used: Additional Configurations (For Advanced Users) If you open the Configure Auto-Delete Settings link, you will have another way to enable or disable the option. For example, if you own a domain that is just hammered with spam email no matter what you do, you can have this setting save you from having to empty your spam boxes. The Automatically Delete New Spam option can be useful in the right circumstance. Automatically Delete New Spam (Auto-Delete) You also have the option to jump into the Manage Email Disk Usage utility. You also have the option to Empty all Spam Box Folders if you have users on your account who refuse to empty their junk mail and it’s consuming all of their account space. This can sometimes be helpful if you find the account rapidly filling with spam. The first option with the blue button, Empty the Spam Box folder, will empty the Spam Box folder for the cPanel user’s default mail account. Configuring the Spam Box Settingsīy clicking Configure Spam Box settings, there are several options you can use: The option beneath the first option, Move New Spam to a Separate Folder (Spam Box), is the setting which when enabled will move e-mail detected as spam to a dedicated folder in the e-mail account called Spam. If you do change the Threshold Score, be sure to click the blue Update Scoring Options button to save your changes! Move New Spam to a Separate Folder (Spam Box) If you would like to change the Spam Threshold Score, you can do so by clicking the option, and on the Adjust Spam Threshold Score page, you can use the drop-down menu to select a different score level. Otherwise, by default, any message that exceeds the Spam Threshold Score of 5 will be marked as Spam. If you are a brave person and choose to manage this on your own, you have the option to disable this for your account. The first option, Process New Emails and Mark them as spam is a global setting that allows you to enable or disable Spam Filtering. These settings are global and apply to all mailboxes under your cPanel account.
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